All Sales Are Final
Any claims for misprinted/damaged/defective items must be submitted within 10 days after the product has been received.For packages lost in transit, all claims must be submitted no later than 25 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.
You must email us before sending anything back.The return address is 11025 Westlake Dr Charlotte, NC 28273. When we receive a returned shipment, an automated email notification will be sent to you. Unclaimed returns get donated to charity after 30 days. If the return address isn't used as the return address, you would become liable for any returned shipments you receive.
Reasons for Returns
Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you.
Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment.